Education

• MBA (Marketing): Indian Institute of Management Calcutta
• BE (Computer Science): Birla Institute of Technology

Industry Experience

• 1997-1998: Systems Engineer, Wipro Technologies Ltd.
• 2000-2002: Consultant, PricewaterhouseCoopers India (P) Ltd.
• 2002-current: Senior Analyst, OrbiTech Solutions Ltd.

Research Interests

• Relationship Marketing
• CRM in Credit Cards/Banking/FS
• High-Technology Marketing
• Business Process Outsourcing